Blog

In recent years, there has been a wealth of change in how consumers interact with technology in our public services. The context within which this digital public services revolution is occurring is the much broader transformation taking place in our personal lives and how we conduct business – driven by a constant stream of digital […]

For the public sector, there are more IT services and solutions to choose from than ever, as well as cloud-based business solutions and apps. In recent years, we have seen cloud computing become the norm for public bodies along with the public sector as a whole. Cloud-based solutions are no longer a novelty but expected. […]

For the public sector, digital transformation is changing. Pressures on public expenditure as well as changing citizen needs are now driving the need for digital evolution in the public sector; digital transformation is no longer a private sector priority. But keeping up can be difficult, as the pace of technological innovation is often overwhelmingly fast. […]

In an age when the global technological race is seeing virtually every sector of industry trying to understand the benefits that digital technologies can provide, the transformation of the public sector and the services they provide is disrupting what was once considered the traditional measure of productivity. For the public sector to capture the vast […]

The nominees have been revealed for the 2019 Smarter Working Awards, with 12 organisations being recognised for their achievements in driving smart working transformation across the civil service and the wider public sector. We look at which departments are creating work environments that empower staff and make best use of workplaces and technology, while also […]

Public sector organisations face a range of problems, from significant environmental changes to issues emerging from the existing structures which are increasingly not fit for the future. The uncertain national and international political climate places various new demands on the sector. The impact of Brexit is far-reaching, with responsibilities returning from the EU, decisions to […]

Innovative IT solutions are no longer a novelty, but expected. They are now seen as a potential solution to all problems and have become ubiquitous in both the public and private sectors. However, for the public sector, finding the right solution entails a number of challenges. Organisations are confronted with citizen’s rising expectations to deliver […]

Employing more than 500 people, The Government Digital Service (GDS) is the governmental department responsible for transforming digital practices of the entire central government, whether the Cabinet Office or the Whitehall departments. What is GDS? Created in 2011, the Government Digital Service (GDS) seeks to ensure that the huge number of government departments, all which […]

In late 2018 councils were granted over £1 million in funding to help shape and improve digital services and to explore the potential that new technologies can offer. Already, a number of public sector organisations have begun to use virtual assistants for a variety of tasks, such as supporting disabled people in their homes to […]

From storing medical records digitally to the rise of surgical robots and personalised medicine, digital transformation is revolutionising public healthcare. New technologies are transforming how patients engage with services, driving improvements in efficiency and helping people manage their health and well-being in more effective ways. However, delivering such large-scale transformation is no easy task and […]